Company information and imprint

You will find the information at the bottom of flowdule.com, on the relevant product pages, in the ordering flow and at checkout. You can always write directly to the e-mail address we state here; a contact form is only a supplement.

FlowDule supplies a B2B SaaS product for therapists and clinics. Depending on the customer’s choices, the product may comprise booking, client administration, records and documentation, communication, payment, webshop/event, reporting and AI assistance, which is part of the journal module and can be switched off for the chain on request.

FlowDule supplies software and technical processing as agreed. FlowDule does not itself provide therapy, healthcare treatment, diagnosis or clinical advice, and does not assume the customer’s professional decisions or its decisions as data controller.

The 24 hours are a target for a first reply and not a promise that the matter will be resolved within 24 hours. Requests to exercise rights under the GDPR are answered without undue delay and normally no later than one month after receipt.

If you write to one of the addresses, your enquiry may be forwarded internally to a shared administrative mailbox.

FlowDule is sold to business customers. The subscription price, currency, VAT, payment period, features, volumes and any minimum term are shown before ordering and appear in the order confirmation. You read and accept the applicable Terms of Service and Data Processing Agreement before you start using the platform; your instructions to FlowDule are the chain’s settings in the platform together with the Data Processing Agreement.

No separate voluntary guarantee is given unless this appears expressly from the order confirmation or an SLA. Choice of law and venue follow the Terms of Service. Contact legal@flowdule.com with complaints about the service; FlowDule answers complaints as quickly as possible.

• Terms of Service - subscription, payment, liability, termination and Data Act switching.
• Data Processing Agreement - processing on the customer’s behalf and the customer’s documented instructions.
• Privacy Policy - FlowDule’s own processing as data controller.
• Cookie Policy - cookies, local storage and other technologies.
• Sub-processors and suppliers - the accepted supplier and transfer chain.

All applicable documents carry a date and a version, are gathered here on this page and are linked from ordering, signup, login and the client pages. You can save the version you accept on a durable medium.

FlowDule ApS is responsible for FlowDule’s own company and product texts. Trade marks, software, design and documentation belong to FlowDule or to the rights holders stated. Customers’ content belongs to the customer and the relevant rights holders in accordance with the contractual basis.

FlowDule’s website is not at present a journalistic-editorial medium. No separate editorially responsible person is therefore designated in this document.

FlowDule is a Danish company, and Danish law is the starting point under the country-of-origin principle for the online services this document covers. The fact that a page can be read in another language does not in itself mean that we have launched in the country in question.

FlowDule does not market itself actively in Germany, and there is therefore no separate German imprint. This document is supplemented with local information only where such information is actually necessary.